Privacy Policy

Privacy Policy

Last Updated: February 9, 2026

This Privacy Policy explains how Looppix (“Looppix,” “we,” “our,” or “us”) collects, uses, shares, and protects your information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.

1) Who We Are

Looppix is a digital agency providing creative services such as Creative Design, Video Editing, Motion Graphics, and advertising-related solutions. If you have any questions about this Privacy Policy, you can contact us using the details in the “Contact Us” section below.

2) Information We Collect

We may collect information from you in different ways, including information you provide directly, information collected automatically, and information from third-party platforms (only where applicable and allowed).

2.1 Information You Provide

  • Contact details: such as your name, email address, phone number, WhatsApp number, company name, and any details you submit through forms or messages.
  • Project information: such as your project requirements, creative briefs, brand assets, files, links, scripts, and feedback.
  • Communication content: messages you send through contact forms, email, WhatsApp chat, or other communication channels.
  • Billing-related information: if you purchase services, we may collect necessary billing details; however, payment processing may be handled by third-party payment providers depending on your arrangement.

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard technologies (such as cookies and analytics tools). This may include:

  • IP address and approximate location (city/country level)
  • Device type, operating system, and browser type
  • Pages you view, time spent on pages, and links clicked
  • Referring website or source (how you found our website)
  • General website usage patterns to improve performance and user experience

2.3 Information From Third Parties

We may receive information about you from third-party platforms if you interact with us there (for example, social media platforms). This information depends on your settings and the platform’s policies.

3) How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • To respond to your inquiries and communicate with you
  • To provide and manage our services (design, video editing, motion graphics, ads, and related deliverables)
  • To understand your needs and improve our website and service quality
  • To send updates related to your project, quotes, invoices, or service-related notices
  • To prevent fraud, abuse, or security issues and maintain website integrity
  • To comply with legal obligations where required

4) Cookies And Tracking Technologies

We may use cookies and similar technologies to improve your experience, analyze traffic, and understand how users interact with our website. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

5) How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

  • Service providers: with trusted third-party vendors who help us operate our website, analyze performance, manage communications, or support business operations (only as needed).
  • Project collaboration: if necessary, we may share limited project details with team members or contractors working under confidentiality to complete deliverables.
  • Legal requirements: if required by law, regulation, legal process, or governmental request.
  • Business protection: to protect our rights, safety, and property, and the rights and safety of our users or others.

6) Data Retention

We keep personal information only for as long as needed to fulfill the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations. Retention periods may vary depending on the type of data and the reason for collection.

7) Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, loss, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8) Your Rights And Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

  • Requesting access to the information we hold about you
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of your personal information (where legally applicable)
  • Objecting to certain processing or requesting restrictions (where applicable)
  • Withdrawing consent where processing is based on consent

To make a request, contact us using the details provided below. We may need to verify your identity before responding.

9) Third-Party Links

Our website may include links to third-party websites, tools, or platforms (such as social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10) Children’s Privacy

Our services and website are not intended for children under the age of 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

11) International Data Transfers

If you access our website from outside the country where our operations are based, your information may be transferred and processed in different countries where data protection laws may differ. We take reasonable steps to ensure appropriate safeguards are in place when transferring information.

12) Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed.

13) Contact Us

If you have questions about this Privacy Policy, or if you want to request access, correction, or deletion of your personal data, please contact us:

  • Company: Looppix
  • Website: https://www.looppix.com/
  • Contact: Use the website contact form or your existing communication channel with Looppix (email/WhatsApp) for fastest response.